GenAI with Online
When applied to any enterprise, GenAI has impressively adaptive capabilities. It can integrate with every business facet,
enhancing and amplifying capabilities wherever it is applied.
It continues to grow and adapt, nurturing any process that requires
elements of creation, communication, or comprehension.
Online’s team has been leveraging GenAI extensively. With solutions designed to help our clients along their adoption journey, we have created comprehensive workshops, established partner ecosystems, and remain committed to the ethical use of GenAI.
DISCOVERY SERVICES:
Leveraging the opportunities that GenAI provide starts with a clear understanding of what areas of your business will benefit the most. Our GenAI Discovery Services are designed to identify your best AI opportunities, and help define a strategic approach. Whether you need assistance educating your teams on the benefits and capabilities of GenAI, or are looking to provide assurance through an Acceptable Use Policy – our priority is to fast-track the identification of value drivers to your organization.
Identifying Opportunities
Our approach combines the client’s insights with our technological expertise, while identifying clear definitions of investment, risks, and deliverables for transparent and adjustable project management. Let’s identify the best GenAI opportunity candidates for your organization’s unique requirements!
Challenges & Risks
Ultimately, our team believes that collaboration with clients is fundamental to innovation. Due to the rapidly-evolving capabilities of this technology, our Risk, Security & Privacy team plays a vital advisory role, and these services aim to empower your organizations throughout your GenAI journey.
ADVANCED SERVICES:
Our GenAI Advance Services are designed to address your GenAI project requirements with cutting edge capabilities to efficiently develop AI products that fuel business growth and improve customer experience. Our Innovation Lab has over 30 years of hands-on experience with complex technology, and has been deeply involved in the GenAI space since its inception. We work strategically with our clients to guide and support the advancement of their intelligence solutions.
Benchmark Analysis
Is your prototype moving in the right direction at the right pace? Online’s team is well-versed on a growing list of model types, from custom to instruct, including:
-Anthropic Claude 3.5 Haiku, Sonnet, Opus
-Cohere Command R+
-Google Gemini 1.5 Pro, Flash
-Meta Llama3 70b, Llama3 8b, Llama2
-Microsoft Phi-3 Medium
-Mistral Mixtral 8x7b, Mistral Large
-OpenAI GPT-4o, GPT-4, GPT-3.5
Risk Advisory
This escalation of risk is due to the greater scale and complexity of adoption, involving
more users, data, and system integrations.
The heightened risks include model disruption, prompt injection, and exposure or manipulation of training data. These are new challenges, and many organizations are unprepared to address them.
HOW DOES YOUR TEAM DEFINE VALUE?
You’ve heard about common use-cases and applications of GenAI,
but how do you measure the value that is delivered to your organization?
“The primary obstacle to AI adoption, as reported by 49% of survey participants, is the difficulty in estimating and demonstrating the value of AI projects. This issue surpasses other barriers such as talent shortages, technical difficulties, data-related problems, lack of business alignment and trust in AI.” – Gartner, 2024
COST REDUCTION
Automating repetitive tasks, streamlining workflows,
and enhancing decision-making processes are the first steps towards increased efficiency and reduced operational expenses.
PROCESS INTELLIGENCE
Advanced data analysis and providing real-time insights to optimize workflows, identify inefficiencies, and streamline operations are incredible value-adds that GenAI excels in.
DECISION INTELLIGENCE
Analyzing and interpreting vast amounts of data are
one of GenAI’s specialties, delivering actionable insights that inform strategic and operational decisions.
INNOVATION & GROWTH
GenAI will inspire the rapid generation of new ideas, automate complex problem-solving, and deliver advanced data-driven insights that drive strategic initiatives and market differentiation.
OUR THINKING
INTERACTING WITH THIS TECHNOLOGY
Prompt engineering is a crucial first step to take. This important skill enables teams and organizations to effectively interact with language models and generate the most optimal results. Familiarizing your teams with these tactics can help them become more agile, adaptive, and customer-centric.