Are you ready to build a secure foundation of unified, trusted data for Agentforce to unlock insights and drive accurate outcomes with confidence?
Launching Salesforce Agentforce successfully starts with the right preparation. This virtual event is designed to guide you through the steps needed to get your organization ready for Agentforce, Salesforce’s latest AI-powered tool for improving your customer engagement strategy.
Join our Salesforce experts as they share practical tips, key recommendations, and things to watch for so you can confidently take your first steps with Agentforce and Salesforce Data Cloud. Learn how to set your team up for success and make the most of this powerful technology.
Agenda
- Introduction to Agentforce & Data Cloud
- Tips to get Agentforce-Ready
- Avoid challenges with guardrails and security
- Demo
When
Where
Virtual – 60 minutes
What you'll learn:
Learn how to build a secure foundation of unified, trusted data for Agentforce to unlock insights and drive accurate outcomes with confidence.
Essential Tips to Get Agentforce-Ready:
Key steps to prepare your systems and organization.
Building a Trusted Data Foundation:
How to use Data Cloud for better insights and outcomes.
Avoiding Common Challenges:
Set guardrails and ensure Agentforce has a strong security.
Avoiding Common Challenges:
Practical ways Agentforce can transform customer experiences.
Meet Our Speakers
Gerauld Rivera
Senior Salesforce Marketing Consultant
Online Business Systems
Gerauld is an experienced Salesforce Marketing Practice Lead and Solution Architect specializing in Marketing Cloud, Data Cloud/CDP, Account Engagement/Pardot, Personalization/Interaction Studio, and Loyalty Management. With over 13 years of marketing experience, Gerauld has successfully completed many Salesforce projects, including Marketing Cloud products, Experience Cloud, Service Cloud, and custom integrations. Additionally, he leads the Salesforce Marketing Cloud Group in Vancouver as part of the Trailblazer Community.
Shakti Vyjayanthi
Salesforce Consultant
Online Business Systems
Shakti is a dynamic professional with an MBA in Marketing and Supply Chain and a B.Tech in Information Technology. As a Salesforce Consultant at Online Business Systems, she leverages her expertise in Salesforce solutions, digital marketing, and data analysis to drive impactful results. With certifications in AI, Marketing and Data Cloud, Shakti excels in implementing customer engagement strategies, optimizing processes, and delivering measurable outcomes. Passionate about solving complex problems, she combines technical skills with business acumen to thrive in high-pressure environments.
