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Power Up Your Workforce with Salesforce Agentforce
Empower your agents with secure, AI-driven Salesforce solutions, enabling seamless customer experiences and accelerating business growth.
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OUR BENEFITS
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Supercharge Growth with Salesforce Agentforce & Online
What is Salesforce Agentforce?
Salesforce Agentforce is an AI-powered platform that enhances customer service by providing agents with intelligent tools and real-time insights, enabling businesses to deliver secure, personalized digital experiences at scale.
How OBS & Agentforce Drive Business Growth?
As an official Salesforce partner, OBS brings a wealth of expertise in AI, automation, and platform integration to help you unlock the full potential of Agentforce. Our team of certified Salesforce and AI experts works closely with you to:
Why Online for Salesforce?
400+
Online team of over 400 professionals across Canada, US & EMEA
100+
Active certifications across
the Salesforce stack
36
Years of service excellence for our valued Clients
Agents for Every Business Requirement.
Online is here to guide you in setting up and unlocking the full potential of your autonomous Agents.
Discover Your AI Readiness
Take this quick assessment to uncover your AI potential and receive personalized recommendations for integrating AI with Salesforce to drive impactful results.
Frequently Asked Questions
What is Agentforce?
AI-powered agents on the Salesforce platform automate routine tasks, freeing up your team to focus on high-priority projects.
Powered by the Atlas Reasoning Engine, these agents operate within your set parameters, executing the right actions when needed—and fully customizable with low-code, natural language commands.
How can I get started with Agentforce?
Start by identifying your key use cases. Our expert strategists are here to guide you at every step. Once your use cases are defined, our AI specialists will customize the implementation of agents to meet your objectives and drive business growth.
Why choose Agentforce over traditional bots?
Agentforce agents manage complex conversations independently, minimizing the need for human intervention—unlike static bots confined to decision trees. Work with our Agentforce specialists to enhance efficiency and deliver personalized digital experiences.
How can I streamline processes using Agentforce?
Partner with our Salesforce experts who can seamlessly connect your flows and integrate them into your Agentforce agent setups.
How can I ensure Agentforce agents comply with our data security policies?
Agentforce adheres to Salesforce’s sharing settings, ensuring agents only access authorized data. We’ll also implement the necessary guardrails to ensure your agents follow the correct protocols.
Is Data Cloud required to use Agentforce?
Agentforce can operate with your CRM data without needing Data Cloud. Data Cloud becomes important for integrating external data libraries and other features. When you partner with Online, we evaluate your system and recommend the most effective strategy to maximize your technology’s potential.
Connect With Our Team
GERAULD RIVERA
Senior Salesforce Marketing Consultant
SHAKTI VYJAYANTHI
Salesforce
Consultant
