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Transform your business with Salesforce + Data + AI securely.

Together we deliver Results. Guaranteed.

Preferred Salesforce Partner

Benefit from our extensive expertise in delivering Salesforce solutions for the customer journey and across businesses of all sizes. Our guidance will help you unlock the true potential of this powerful platform, ensuring your business gets the value it deserves.

Salesforce Partner - Online Business Systems

Our Partnership

80+

Active certifications across
the Salesforce stack

36

Years of service excellence for our valued Clients

400+

Online team of over 400 professionals across Canada, US & EMEA

Why Salesforce? 

Combining AI + Data + CRM, Salesforce can help your team find innovation in any industry and elevate your business using their dynamic suite of products, Customer 360. These solutions help modernize your business, save time and lower costs. With Salesforce, your company can find more prospects, close more deals, and provide excellent customer service to wow your customers.

In a world where innovation is the key to success, Salesforce has the tools to achieve infinite possibilities. Seize the opportunity not just to meet but exceed your business objectives. Let Salesforce be the driving force behind your journey to success – where innovation, efficiency, and customer satisfaction converge for a future-ready enterprise.

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“Experience matters. It would have taken our team significantly longer to implement the solution, and it would not have been as complete.”

VP, Customer Experience

Why choose a Salesforce partner like Online Business Systems?

Why Partner with a Five9 Reseller like Online Business Systems?
1. Diverse Technological Expertise:
We excel in a range of technologies, including CCaaS (Five9), ERP, Microsoft Teams integrations, cybersecurity, digital product solutions, and legacy telecommunications. We ensure seamless alignment of your CRM with crucial business systems. Our proficiency extends beyond the Salesforce suite, broadening service capabilities to optimize your business processes.
2. Certified Experience:
Our Certified Salesforce Cloud Consultants have a proven track record of delivering Service Cloud OMNI-channel & voice solutions. With over 100 Salesforce Certifications, our consultants can offer in-depth knowledge, crafting tailored solutions to address the unique challenges of your business.
3. Personalized Partnership:
We are invested in our client's success, guaranteeing personalized service. From the initial stages of the project, straight through implementation, and then into support, we are with you every step of the way to deliver on the entire solution and not just the product.
4. Cost-Efficiency:
Bypass the premium service costs by choosing us as your Salesforce-certified partner. Our strategic partnership with Salesforce allows us to provide cost-effective solutions, ensuring you receive the best value for your investment and maximizing your return on investment (ROI).
5. Dedicated Support:
Backed by an intimate understanding of the Salesforce Suite, our dedicated support team and consultants offer expert advice, swift resolutions, and minimal downtime. Leveraging the insights gained through our Salesforce partnership, we guide your ongoing strategic vision, helping you make the most of Salesforce tools for sustainable growth.

We take pride in being a Salesforce certified partner

Salesforce Certifications

Case Studies & Insights

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Speak with a Salesforce Expert

We provide expert guidance and industry-leading Salesforce guidance to empower you on your digital transformation journey, whether you need assistance with Salesforce implementation and support or effective organizational change management. Get in touch in our consultants now!

About Salesforce
Salesforce, a leader in cloud-based software, transforms your business operations by offering a robust suite of products under Customer 360. This comprehensive solution integrates your sales, service, marketing, commerce, and IT teams, providing a unified view of customer information. By fostering collaboration and improving team communications, Salesforce enhances overall business success.
 
A CRM system from Salesforce benefits various business functions, including sales, customer service, business development, marketing, and more. It serves as a centralized platform to manage external interactions and relationships crucial for success. This tool allows you to store customer data, identify sales opportunities, track service issues, and oversee marketing campaigns. The accessibility of customer interaction information to all relevant teams facilitates collaboration, increasing productivity across the company.

Salesforce’s Customer 360 empowers businesses to work seamlessly, whether using a single app or a combination of them. This ensures improved team efficiency and communication, driving success for businesses of all sizes. The visibility and easy access to data provided by Salesforce’s CRM system enable companies to make informed decisions, track customer interactions, and drive business growth. Particularly advantageous for small businesses, Salesforce’s solutions help teams achieve more with less, making it an essential tool for businesses aiming to maximize efficiency and elevate their performance.